Computer Service Professionals, Inc.
805 W Stadium Blvd
Jefferson City MO 65109
(573) 635-1281 Main/Sales
(573) 636-4323 Fax
(800) 933-4873 Hardware Support
(800) 875-3962 Software Support
BUSINESS HOURS
Software Support
Monday - Friday
8:00 am - 6:00 pm CST
Software (800) 875-3962 (Option 2)
Hardware Support *
Monday - Friday
8:00 am - 5:00 pm CST
Hardware (573) 635-1281 or
(800) 933-4873
* Please note the following hardware support service applies during normal business hours. If your site is not currently contracted for hardware or remote maintenance with CSPI, it is your responsibility to work directly with your hardware-network provider for resolution. If CSPI assistance is required for non-contracted hardware services, the service fee is $90.00 per hour and will be billed in one-hour increments effective January 1st 2011.
2012 CSPI Holiday Schedule
• New Year’s Day, January 2
• Martin Luther King, Jr. Day, January 16
• Presidents’ Day, February 20
• Memorial Day, May 28
• Independence Day, July 4
• Labor Day, September 3
• Columbus Day, October 8
• Veterans Day, November 12
• Thanksgiving Day, November 22
• Christmas Day, December 25
After-hours service is available at the timeframes outlined above. This service is for emergency-billable assistance. Service calls placed during these timeframes will be billed at a rate of $200.00 per hour with a one-hour minimum. Please select the appropriate option for After Hours assistance; otherwise your call will be returned during normal business hours. All support calls placed after 10:00 pm CST Monday through Friday or after 12:00 noon CST on Saturday, will be returned the following business day.
Thank you in advance for directing the enclosed information to the appropriate personnel. We value your business and want to ensure that you receive optimum service.
“We are looking for a vendor that could provide the service and support necessary to integrate an imaging system with our banking business. CSPI offered a turnkey solution, advising us as to the products and equipment we needed to accompany the CSPI Check Imaging software. ”
— Fred H. Mills, Jr. President - CEO Breaux Bridge, Louisiana
Software Support
