Computer Service Professionals, Inc.
805 W Stadium Blvd
Jefferson City MO 65109
(573) 635-1281 Main/Sales
(573) 636-4323 Fax
(800) 933-4873 Hardware Support
(800) 875-3962 Software Support
BUSINESS HOURS
Software Support
Monday - Friday
8:00 am - 6:00 pm CST
Software (800) 875-3962 (Option 2)
Hardware Support *
Monday - Friday
8:00 am - 5:00 pm CST
Hardware (573) 635-1281 or
(800) 933-4873
* Please note the following hardware support service applies during normal business hours. If your site is not currently contracted for hardware or remote maintenance with CSPI, it is your responsibility to work directly with your hardware-network provider for resolution. If CSPI assistance is required for non-contracted hardware services, the service fee is $80.00 per hour and will be billed in one-hour increments.
2009 CSPI Holiday Schedule
• New Year’s Day, January 1
• Martin Luther King, Jr. Day, January 19
• Presidents’ Day, February 16
• Memorial Day, May 25
• Independence Day, July 4
• Labor Day, September 7
• Columbus Day, October 12
• Veterans Day, November 11
• Thanksgiving Day, November 26
• Christmas Day, December 25
After-hours service is available at the timeframes outlined above. This service is for emergency-billable assistance. Service calls placed during these timeframes will be billed at a rate of $200.00 per hour with a one-hour minimum. Please select the appropriate option for After Hours assistance; otherwise your call will be returned during normal business hours. All support calls placed after 10:00 pm CST Monday through Friday or after 12:00 noon CST on Saturday, will be returned the following business day.
Thank you in advance for directing the enclosed information to the appropriate personnel. We value your business and want to ensure that you receive optimum service.
“THANK YOU FOR A JOB WELL DONE” on our recent conversion to your Check Image Solution. The employee’s from CSPI did an outstanding job. They were very patient with us and took time to answer all questions. The equipment was set up and ready to go on the first day. Training went smoothly and all outstanding issues were addressed before they left on the last day.
— William W. Hoffman VP. The First National Bank Paxton, IL
Software Support
