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Users Conference Agenda
Welcome Reception

Wednesday, October 8, 2008
5:00 - 6:30 PM   Embassy Suites Atrium
Executive Track

Day One – Thursday, October 9, 2008

7:30 - 8:30 AM   Registration and Welcome (Vendor Area)
8:30 - 10:00 AM   "Hoodlums to Hackers" Guest Speaker Jeff Lanza
10:00 - 10:15 AM   Break
10:15 - 11:15 AM   Benefits of Enhanced Document Management
11:15 - 12:00 PM   Planning and Protecting Your Customers Against Fraud
12:00 - 1:15 PM   Lunch Break
1:15 - 2:45 PM   Disaster Recovery and Backup / Security and Vulnerability
2:45 - 3:00 PM   Break
3:00 - 4:00 PM   Empowering Your Merchants with e~deposit
4:00 - 5:00 PM   Fraud & Loss Management Services
5:00 - 6:30 PM   Vendor Reception
Day Two - Friday, October 10, 2008

7:30 - 8:30 AM   Consulting time in Vendor Area
8:30 - 10:00 AM   Panel Discussion
10:00 - 10:15 AM   Break
10:15 - 11:00 AM   Data Center Services
11:00 - 12:00 PM   Impact of Check 21
12:00 - 1:15 PM   Lunch Break
1:15 - 1:30 PM   CSPI Prize Drawing
1:30 - 2:30 PM   The Future of CSPI Services


Service & Operations Track

Day One – Thursday, October 9, 2008

7:30 - 8:30 AM   Registration and Welcome (Vendor Area)
8:30 - 10:00 AM   "Hoodlums to Hackers" Guest Speaker Jeff Lanza
10:00 - 10:15 AM   Break
10:15 - 11:15 AM   Secure Statement Delivery with e~statement
11:15 - 12:00 PM   Latest in Check Scanners
12:00 - 1:15 PM   Lunch Break
1:15 - 2:45 PM   Complete Automation of Returns Processing
2:45 - 3:00 PM   Break
3:00 - 4:00 PM   Enhanced Document Management Improvements
4:00 - 5:00 PM   Expand your Knowledge of e~deposit
5:00 - 6:30 PM   Vendor Reception


Day Two - Friday, October 10, 2008

7:30 - 8:30 AM   Consulting time in Vendor Area
8:30 - 10:00 AM   Panel Discussion
10:00 - 10:15 AM   Break
10:15 - 11:15 AM   What's New in Image Processing Solutions?
11:15 - 12:00 PM   Enhanced Proof Management
12:00 - 1:15 PM   Lunch Break
1:15 - 1:30 PM   CSPI Prize Drawing
1:30 - 2:30 PM   Preparing for IT Exams
Testimonials
“At City National Bank we are big believers in computer automation and CSPI's open architecture has allowed us to enhance our ability to serve our customers in a more efficient and secure manner. Their customer service and product offerings are, hands down, the best in the business. CSPI has helped us to stay ahead of the technology curve.”
— Todd Ringling
City National Bank
Taylor, TX
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