SERVER AND WORKSTATION MAINTENANCE
CSPI is trained and certified to setup, install and maintain:
IBM laptops, PC’s and servers.
Lenovo laptops and PC's.
Dell laptops and PC's.
We are Business Partners with IBM, Lenovo and HP.
NETWORK TROUBLESHOOTING
If you are having network issues we have the experience and expertise to help you get the problem solved quickly. Our service department is well versed in all Microsoft server and PC operating systems along with the Microsoft Office Suite of products, Novell server operating systems, WatchGuard Firewalls, also HP and 3COM hubs and switching products.
PER CALL & MAINTENANCE PRICING
CSPI has a Remote Network Maintenance package. This package allows CSPI to support customers regardless of there physical location. Pricing is available as a prepaid service or at ¼ hour increments.
CSPI is trained and certified in the sales and service of Hewlett Packard printers.
QUICK RESPONSE TIME
You will receive a call from a technician within 30 minutes of placing a trouble call. If the issue can not be resolved remotely the technician will evaluate your needs and arrive on site as needed.
CSPI is onsite within 2 hours for 90% of all Mission Critical Calls that are located in our coverage area. All calls are logged with Phone Time, Travel Time, and Onsite Time and how the issue was resolved.
BANKING EQUIPMENT WE MAINTAIN
Unisys Smart Source
Unisys Web SourceNDP
Unisys UEC 7000
Unisys MyVisionX
“Our bank been very pleased to be partner with CSPI with virtually all of our technology needs since 1980. Through the development of image capture...our bank has become more efficient in customer product delivery. Our customers have been very happy with our image delivery system, now with the implementation of branch capture, we have not only significantly reduced our operational costs but we have extended the cutoff times for our customers, again providing better service while reducing costs. I am very confident we will continue to receive the highest level of customer service and more importantly, be informed of the next technology service that has been thoroughly researched by CSPI!”
